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Timetable Changes from Monday 17 July 2023

To provide passengers with a more reliable timetable, from Monday 17th July 2023 Keolis Downer Northern Beaches has been approved to adopt a temporary, adjusted timetable for bus services in the Northern Beaches and Lower North Shore.

In response to industry-wide driver shortages, Transport for NSW has approved a temporary change to the timetable to reduce the number of ad hoc bus cancellations.

The temporary reduced timetable has been designed to improve the predictability and visibility of available services, allowing passengers to better plan their journey using online trip planning.

Transport for NSW will work with Keolis Downer to monitor performance and driver numbers to ensure the return the full timetable as soon as possible.

Keolis Downer Northern Beaches are committed to returning to a full timetable and is taking active measures to attract new drivers to address the industry-wide shortage.

“We know that our services are not meeting passenger expectations and we are working hard to get more drivers safely on to the road to return services to where they need to be,” a Keolis Downer Spokesperson said.

“The changes are focused on high-frequency route corridors and mainly affect peak hour routes to the CBD and North Sydney.

“The adjusted timetable also allows us to shift services during peak hour, so our passengers will have a more reliable frequency.”

In addition to the temporary changes being introduced across the network, there will also be some permanent changes to services in Avalon in response to recent road and traffic upgrades. These include routes 191, 192, 190X and the 199.

The only changes to school services are Northern Beaches Secondary College Manly Campus and route 177 which will now accommodate new bell times set by the campus.

“To help our passengers with the changes, we will have Customer Service Officers at key bus stops during peak times to provide information on alternative services, other than the B-Line, that will get customers to their destination,” the spokesperson said.

Notification posters will also be placed on affected bus stops.

“Keolis Downer Northern Beaches acknowledges the impact that bus cancellations have had for our passengers. We appreciate their patience and understanding whilst we work through the challenge of the current bus driver shortage and encourage anyone interested in becoming a driver visit” the spokesperson said.

Passengers are reminded to check the Trip Planner before they travel.