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In response to ongoing bus driver shortages that have impacted the bus industry across Sydney, Keolis Downer Northern Beaches in conjunction with TfNSW have adopted a temporary, adjusted timetable for bus services in the Northern Beaches and Lower North Shore since July 2023.

Since July last year, Keolis Downer have successfully attracted a significant number of drivers to its workforce. Keolis Downer are therefore in a position to work with Transport for NSW to reinstate bus services across the region, prioritising services that the community needs.

A new timetable will be implemented on the 31 March 2024. Keolis Downer will be reallocating resources to cater for the main corridors of the region. This will mean 146 more trips each week on the ever-popular B-Line – including adding short trips from Warringah Mall to the CBD to alleviate the pressure around Manly Vale and the Lower North Shore.

Keolis Downer will be reinstating some of the peak hour express trips to the CBD and North Sydney, when and where needed. Reallocating resources means that some less patronised trips will be rationalised, particularly on routes 155, 156 and 182.

Keolis Downer Northern Beaches’ successful recruitment drive means that Keolis Downer are now able to assist another bus company by operating the route 280 between Warringah Mall and Chatswood. This is a critical route for customers and is seen as a priority to address customer needs and restore service reliability.

Route 161 from Manly to North Head will see its frequency increased throughout the week to better cater for the passengers wishing to explore the scenic North Head.

Keolis Downer are committed to providing passengers with a more reliable and predictable timetable and this new service change will offer more robust timetables that better reflect traffic levels and driving conditions across our region.

To help our passengers with the changes, we will have Customer Service Officers at key bus stops during peak times to provide information on service changes and help them get to their destination. Passengers are encouraged to plan their journey using online Trip Planner.

Recruitment efforts are ongoing to continue to bolster employee numbers. This will hopefully lead to more service upgrades in the coming months. For anyone interested in becoming a driver, visit getbehindthewheel.com.au.

Where possible, we encourage customers who are commuting into the city to travel outside of peak times and peak days (Mondays and Fridays tend to be quieter).

Keolis Downer Northern Beaches acknowledge the impact that bus cancellations have had for our passengers. We appreciate their patience and understanding over the past months and look forward to delivering more and better services moving forward.

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